If you aren’t aware of it yet, customer reviews on Google are super important. This is one of the top (if not #1) signals as it relates to your Google Maps Rankings. So with this in mind, if you have at any point experienced negative reviews from the haters out there, then you know it’s been a process to try and scrub clean those BS online reviews.
Before the launch of this tool, we had no real way to check on the status of our reviews we’ve attempted to try and rectify.
So with that in mind, Google has finally thrown us, peasants, a bone, and launched a new tool that can help get to the bottom of each review in your GMB profile.
As stated by Google “Use this tool to report reviews for removal and check the status of reviews you’ve already escalated. Reviews that violate the Google review policies can be removed from Business Profiles on Google.“
If you’d like to check out this tool, simply “click here“. You will then be able to select from the business profiles that you would have access to on your email. From here, you will be able to check out all the reviews left for that business listing.
Check out the Reviews Connected to Your Business
Check your reviews as they appear on the maps
Report any Spam Reviews
This tool will allow you to see the status of all reviews moving forward, especially after setting after marketing them as problems. It might not be a huge tool, but for those that have gone through the nightmare of dealing with fake reviews, this is going to finally allow you to manage reviews from customers (or unfriendly competition).